Returns & Exchanges

Sizing and comfort may be determined by trying on shoes in a clean, indoor setting. Shoes cannot be returned if they are worn outdoors or in any game play. Original shipping charges are non-refundable.

Returns are accepted within 30 days of purchase if items meet the following criteria:

• Must be in original packaging.
• Packaging must include shoebox, tags, and any items included when received.
• Product must be unused and in the same new condition as when it was received (including shoebox).
• Please use external packaging to ship. If shoebox is taped or damaged a $10 restocking fee will be applied or deducted from the refund.

If items are returned without original packaging and have any signs of use a refund is not guaranteed and may not be given. Shipping, taxes, fees, duties, etc. not covered for orders outside of the U.S..

Returns & Exchanges Coverage (U.S. only):

• By selecting Returns & Exchanges Coverage at checkout, your shipping cost will be covered on returns and your order is protected from being lost, stolen, damaged or shipped incorrectly.
• If you choose not to purchase Returns & Exchange coverage, your package will not have shipping protection and you will be responsible for all shipping charges.
  

If you have any questions please contact info@montispickleball.com.

To initiate a return click the button below.