Returns & Exchanges

Return Policy

Returns are accepted within 30 days of purchase if items meet the following criteria:

  • Must be in original packaging.
  • Packaging must include shoebox, tags, and any items included when received.
  • Product must be unused and in the same new condition as when it was received (including shoebox).
  • Please use external packaging to ship. If shoebox is taped or damaged a $10 restocking fee will be applied or deducted from the refund.

If items are returned without original packaging and have any signs of use a refund is not guaranteed. Shipping, taxes, fees, duties, etc. not covered for orders outside of the U.S..  If you have any questions please contact info@montispickleball.com.

How to Return

Initiate a return with the form below. Once your order and return is confirmed, you will be sent a PDF or QR code for a prepaid shipping label (US only) which can be taken to a United States Post Office location to be shipped. You will need your name, order number (or location if bought at a tournament), email address, and reason for returning the item.